31 December 2003
The COPe™ Concept for the Training of Communication in Highly Emotional Situations
Annelies Fitzgerald, David Mayrhofer, Huber Reinharts, Robert FitzgeraldAnn Transplant 2004; 9(1): 36-38 :: ID: 7999
Abstract
Members of transplant teams are oft confronted with highly emotional situations. Inability to handle these situations leads to burn-out and impairs the performance of the team. We introduce and discuss first experiences with a training program – COPe – specifically concentrating on establishing and maintaining communication in such situations.
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