In this article a supporting program for increasing donor rates is described.Beside medical knowledge and skills, communication and organisation as well as personal values and beliefsare determining factors for the success of every single step in the whole process of organ transplantation.Training for the sensibility in communication, developing concepts for the organization within the teamand the work with personal attitudes and values, not only with skills and tools are necessary. In alreadyevaluated sections of our program we markedly improved personal attitudes, self-management and stressresistance of the participants. We conclude that the holistic approach, which combines the three factorsof COPe with the nine steps of the transplant process, is a promising attempt to improve the donor rates.